Appointments

For your convenience, Simonson’s offers multiple ways for you to schedule a service appointment!

Schedule an Appointment Online

Real-time online booking means making a service reservation is just a few quick clicks away! It’s simple. Just use your Customer ID Number and Password and book by location.

Request your Customer ID Number and Password of your choice from one of Simonson's Guest Service Representatives in person during your next appointment. After you’ve obtained your Customer ID Number and Password, you’re ready to Schedule an Appointment Online.

Call any of our Salon and Spa Locations

Simonson's Guest Service Representatives promise to make your day! Our guest service team is dedicated to helping you arrange an exquisite salon and spa experience by answering any questions you may have about our services and selecting a favorable date and time. They are also pleased to arrange service appointments for groups.  View locations for more information.

Schedule your Appointment in Advance

You have a lot to keep track of. To help you reduce your “to-do” list and ensure your favored date and time, Simonson's recommends scheduling future appointments prior to departing from each visit. 

Walk-In Appointments

We’ve all experienced those moments where you look into the mirror and discover that you’re long overdue for a haircut. It’s as if those few added inches of length just appeared overnight! Next, you peer down and notice your feet are in dire need of a refreshing pedicure. When these moments present themselves like an uninvited visitor, remember that Simonson’s cheerfully accepts walk-in appointments; the perfect solution to fulfilling your immediate beauty needs.

We cannot guarantee your preferred time will be available, but we’ll do our best to accommodate your request and provide refreshments should you experience even a moment of waiting.

FAQ - About Your Visit

What should I wear?
Your experience is all about comfort and relaxation. Wear clothes you’re comfortable in. We also have guest gowns available. If you’ll be receiving a hair styling or updo, please wear a button-down top.

When should I arrive?

Please arrive 15 minutes prior to your appointment time for everyday appointments to give you ample time to check-in, enjoy refreshments and begin relaxing. For day spa package or group appointments, we ask that you arrive 30 minutes prior to your appointment time to allow you time to check-in, change into spa attire, enjoy refreshments and begin your spa experience.

How far in advance should I schedule an appointment?
Since service availability varies, our guest service team is happy to check appointment availability for you at any time. Weekend and Evening appointments should be scheduled at least two weeks in advance. Weekday appointments should be scheduled at least one week in advance. Spa packages and multiple-service appointments should be scheduled at least four to five weeks prior to your preferred date. To ensure your favored date and time, we recommend scheduling future appointments prior to departing from each visit. You may also schedule standing appointments for routine services.

What if I need to cancel an appointment?
We respectfully request a 24-hour cancellation notice for individual services to better accommodate all guests. You may cancel your appointment by calling us or by using our online scheduling system. If three appointments have been canceled or missed without this notice, prepayment will be required before your next appointment.

What if I’m late for an appointment?
No matter how well we prepare, unexpected delays are just part of life. If you expect you may be late for an appointment, call the location at which your appointment is scheduled as soon as possible. Please understand that your appointment may have to be rescheduled to better accommodate all guests.

Is there someone to help select the appropriate services for me?
Our guest service representatives are dedicated to helping you arrange an exquisite salon and spa experience by answering any questions you may have about our services, offering service recommendations, and selecting a favorable date and time. During your visit, your technician will also provide you with service and visit frequency recommendations.

May I request a male or female technician?

Yes, of course you may request either a male or female technician. Massage therapy guests 16 and 17 years of age will be scheduled with a same sex therapist.

What methods of payment do you accept?
Payment is accepted at the conclusion of your visit. We accept VISA, American Express, MasterCard, Discover, debit cards or cash. Personal checks will be accepted with valid photo ID only. We accept Simonson’s Salon & Spa gift cards and gift certificates. We are not responsible for lost or stolen gift cards or certificates. We do NOT accept Spa Finder certificates.

What if I have health concerns or other special requests?
If you have any allergies, disabilities, if you are pregnant, or if you have any other concerns or special requests, please let us know when you schedule your appointment. Guests receiving skin care or massage services are required to complete a questionnaire prior to the service.